FAQ
General Information
- Where will the classes be conducted?
- What are the operating hours at the Campus?
- Are the courses conducted by MDIS College Pte Ltd registered with the Council for Private Education (CPE)?
- Will I be able to defer NS?
- Who governs and manages MDIS College Pte Ltd?
- Where can students go when they are in financial difficulties?
- If I cannot attend or complete my course, is there any refund?
- If I am unable attend one of the lessons, is there any replacement?
Payment Services
Food / Cafeteria
Energy Hub (Gym)
Transport
BookShop / Brainwaves
Resource HUB (Library)
General Information
- Where will the classes be conducted?
Classes will be conducted at the MDIS Campus. - What are the operating hours at the Campus?
Monday – Friday 8.30am – 7.30pm
Saturday 8.30am – 1.00pm
We are closed on Sundays and public holidays. - Are the courses conducted by MDIS College Pte Ltd registered with the Council for Private Education (CPE)?
All courses conducted by MDIS College Pte Ltd are registered with the CPE. - Will I be able to defer NS?
MDIS College Pte Ltd will help students apply for NS deferment. If you are not 18 years old, you will be eligible for NS deferment.
For more information on NS deferment, please visit http://www.ns.sg/publish/NSPORTAL/public/ mindef_services/index/register_for_ns/general_info/mindef_services__.html - Who governs and manages MDIS College Pte Ltd?
MDIS College Pte Ltd is a wholly owned subsidiary of MDIS. MDIS is governed and managed by an elected governing council who are volunteers. There is a management team that handles the operations of the Institute.
- Where can students go when they are in financial difficulties?
MDIS College has a strategic alliance with Telecoms Credit Cooperative (TCC) which is a not-for-profit financial institution that provides our students with preferential loan rates. Login to https://tcc.org.sg/index1.htm or call 6319 3700 for more details.
- If I cannot attend or complete my course, is there any refund?
Refund Policy
When the Student withdraws from the Course, the Private Education Institute (PEI) shall, as soon as practicable after receiving the Student's written notice of withdrawal, refund the student. Only the paid course fees are refundable in the following instances:Percentage of refund before the course commencement date
% of aggregate amount of the
fees paid as per MDIS
College-Student ContractIf a Student's written notice
of withdrawal is received75% ("Maximum refund") More than 60 days before the
Course Commencement Date25% Before, but not more than 60 days before the
Course Commencement Date10% After, but not more than 7 days after the Course
Commencement Date5% More than 7 days after the Course Commencement
Date, but not more than 14 days after the Course
Commencement Date0% More than 14 days after the Course
Commencement Date
Note: Application fees are strictly non refundable.A cooling-off period of seven (7) working days is applicable for a 100% refund from the date when the contract was signed. - If I am unable attend one of the lessons, is there any replacement?
There is no replacement of lesson. However, we would encourage our students to make appointment with our teachers and to sit in earlier for the next coming tutorial class to go through the tutorial that they have missed. In addition, during break time, they could approach our teachers for any clarification.
Payment Services
Food / Cafeteria
Energy Hub (Gym)
Transport
- Are there any parking facilities available at the Campus?
Parking facilities are available for students and visitors. The charges are as follows:
Monday to Friday (0700hrs to 1759hrs) : $0.60 per half hour or part thereof. Monday to Friday (1800hrs to 2359hrs) : $3.20 per entry Saturday (0700hrs to 1300hrs) : $0.60 per half hour or part thereof. Saturday (1300hrs to 2359hrs) : $3.20 per entry Sunday and Public Holiday : Closed
($3.20 per entry if opened for class/activity)Motorcycle : $1.00 per entry Grace Period : 10 minutes at initial entry Lost of Cashcard : $25.00 Season Parking : $70 (before GST) per lot per month
(non-reserved)
- Is there any shuttle service between the MRT station and the Campus?
There will be a shuttle service between Queenstown MRT Station at intervals of 10 minutes. The pick-up point is from the bus-stop opposite the Queenstown Neighbourhood Police Centre.
This is a complimentary service for our students.
Shuttle Service Timing
Monday - Friday 7.30 am to 9.30 am 12.00 pm to 2.00 pm 3.00 pm to 4.00 pm 5.00 pm to 7.00 pm 8.45 pm to 10.30 pm Saturday 8.00 am to 10.00 am 12.00 pm to 2.00 pm 5.00 pm to 7.00 pm
BookShop / Brainwaves
- Is there any bookshop at the Campus?
Our Bookshop is located at Blk B, Level 1 at the Campus. - Where can I purchase my course materials and assessment books?
You will be given the course materials during the first week of lessons. We will arrange for the Book Vendor to deliver the recommended assessment books to College for ease of purchase. Alternatively, you may choose to get them from most of the bookshops in Singapore.
Resource HUB (Library)
- Is there any Library at the Campus?
The MDIS Resource Hub (Library) is opened to all MDIS members, which are located at the Block C, Level 4. - What are the Opening hours for Resource HUB (library)?
Monday to Friday 8.30am – 8.00pm Saturdays 8.30am – 3.00pm Sundays & Public Holidays Closed
Members must produce their valid MDIS membership card when visiting or borrowing materials from the Library.