Refund/Withdrawal/Transfer and Deferment Policy

MDIS College Pte Ltd collects course fees in accordance to the fees structure stipulated in the Standard PEI-Student Contract. An administrative charge of S$107.00 (inclusive of prevailing GST) will be levied on each late instalment payment of the course fees. Fees are payable upon signing the Standard PEI-Student Contract.

Payments can be made by cash, NETS (with maximum of S$2,000.00 per transaction per day), VISA, MasterCard, AMEX, Telegraphic Transfer or Cheque. For cheque payment, please indicate the details of the programme applied for and your personal particulars on the back of the cheque.

Cheques must be crossed and made payable to "MDIS College Pte Ltd".


Refund Policy

Refunds for Withdrawal Without Cause

Any request for a refund of course fees paid before/after commencement of the course shall be made as per the following refund policy.

Percentage of refund before/after the course commencement date.

% of aggregate amount of the fees paid as per MDIS College-Student Contract If Student’s written notice of withdrawal is received
75% ("Maximum refund") More than 60 days before the Course Commencement Date
25% Before, but not more than 60 days before the Course Commencement Date
10% After, but not more than 7 days after the Course Commencement Date
5% More than 7 days after the Course Commencement Date, but not more than 14 days after the Course Commencement Date
0% More than 14 days after the Course Commencement Date

A cooling-off period of seven (7) working days is applicable for a maximum refund from the date when the contract was signed. Application fee is non-refundable.The above refund policy is also applicable to company-sponsored students.All refunds shall be made within seven (7) working days based on the date MDIS College Pte Ltd receives the withdrawal request from the student.The student shall be advised to make payment of any outstanding fees before MDIS College Pte Ltd processes his/her withdrawal request.

Refunds for Withdrawal With Cause

MDIS College Pte Ltd shall inform the student immediately within three (3) working days if

  • It fails, for any reason, to commence the Course on the Course Commencement Date;
  • It terminates the Course, for any reason, prior to the Course Commencement Date;
  • It fails, for any reason, to complete the Course by the Course Completion Date;
  • It terminates the Course,for any reason, prior to Course Completion Date;
  • It has not ensured that the student meets the course entry or matriculation requirement as set by MDIS College Pte Ltd stated in Schedule A (course details of the student contract) within any stipulated timeline set by CPE; or
  • the Student’s pass application is rejected by Immigration and Checkpoint Authority (ICA).

MDIS College Pte Ltd shall, within seven (7) working days of notifying the Student in writing of above circumstances (i) to (vi), provide the student with information and details of the alternative confirmed course arrangement to allow the student to make timely and appropriate decision on the alternative arrangement. The student shall be entitled to immediately withdraw from the Course by giving written notice to MDIS College Pte Ltd of his/her intention to do so. For circumstances under the above Clause, MDIS College Pte Ltd shall, within seven (7) working days after notifying the Student, refund to the Student:

  • The entire amount of the Course Fees; and
  • The Miscellaneous Fees.

Withdrawal Policy

  • A written notice of withdrawal from the programme (“Application for Withdrawal Form”) shall be regarded as a valid form of withdrawal request. The form must be delivered to MDIS College Pte Ltd at MDIS Residences @ Stirling, 503 Stirling Road, Level 4, Singapore 148959. Course withdrawal through telephone calls will not be entertained.
  • Students with genuine financial difficulties who wish to withdraw from the course should submit the Application for Withdrawal Form to MDIS College Pte Ltd for consideration. All requests must be supported with documentary evidence.
  • All non-tuition fees are no-refundable. Non-tuition fees includes:
  • Local Student: MDIS membership fee, experience workshop, course material, medical insurance, Fee Protection Scheme (FPS) insurance and internal examination administrative fee.
  • International Student: MDIS membership fee, experience workshop, course material, medical insurance, Fee Protection Scheme (FPS) insurance, internal examination administrative fee, medical outpatient insurance and internal students administrative & consultation fee.
  • All discounts/rebates that the student was entitled to shall be forfeited. Any outstanding non-tuition fees are payable upon withdrawal.
  • MDIS College Pte Ltd shall acknowledge all withdrawal requests within one (1) working day. For approved withdrawals, the refund cheque shall be available within seven (7) working days from the date of student's written request.

Transfer Policy

If a student who has been accepted by MDIS College Pte Ltd decides to transfer to another school/ institute before or after course commencement, a written notice of transfer must be given to MDIS College Pte Ltd at MDIS Residences@Stirling, 503 Stirling Road, Level 4, Singapore 148959.

a) Transfer out of MDIS College Pte Ltd to another school/institute

  • Students who request to transfer out of MDIS College Pte Ltd to another school/institute shall be deemed as withdrawing from MDIS College Pte Ltd.
  • This request shall be subjected to MDIS College Pte Ltd Refund Policy.
  • The student shall be advised to make payment for any outstanding fees before MDIS College Pte Ltd processes his/her transfer request.

b) Transfer within MDIS College Pte Ltd but to a different course

  • If a request for transfer is made after commencement of class, the refund policy shall apply accordingly.
  • The student shall be advised to make payment for any outstanding fees before MDIS College Pte Ltd processes his/her transfer request.
  • MDIS College Pte Ltd will not accept any transfer requests after fourteen (14) days of the commencement of the classes. For students who insist on transferring, the request will be processed as withdrawal and new enrolment respectively. The respective terms and conditions of the withdrawal policy shall then be applicable for both intakes.
  • All requests for transfer to a different course within MDIS College Pte Ltd must be submitted in writing using the Change of Programme Form and supported with an application fee of S$267.50 (inclusive of prevailing GST).
  • MDIS College Pte Ltd will assess and reply to any request for transfer within a time frame of not more than four (4) weeks.

Deferment Policy

  • All students requesting for deferment prior to or after commencement of the course shall complete the Application for Deferment Form and return to MDIS College Pte Ltd. Application for deferment through telephone will not be entertained.
  • All requests must be supported with documentary evidence.
  • Once the application has been processed, MDIS College Pte Ltd will advise the applicant the outcome within three (3) working days.
  • Students are allowed to defer only once up to the maximum period of one (1) year, failing which he/she will be deemed to have withdrawn from the course and the fee payments shall be forfeited.
  • Students who wish to resume their course after the one-year deferment period have to re-apply as a new applicant. Application fees and full course fees shall be paid, unless otherwise stated.
  • For students whose deferment has been approved and withdrawn from the course, the refund policy shall apply.
  • International students who are approved for deferment will be required to cancel their student passes as required by ICA.
  • Approval for deferment is at the sole discretion of MDIS College Pte Ltd.

Expulsion and Disciplinary Matters

The withdrawal and refund policy stated in the Standard PEI-Student Contract shall apply for students who are expelled by the Head of School for the following reasons:

  • Poor performance in his/her examinations
  • Poor attendance
  • Cheating and Plagiarism

Students may also be expelled due to misconduct and inappropriate behaviour such as smoking, drinking, drug offence, vandalism, mischief and/or theft, etc. MDIS College Pte Ltd reserves the right to discipline or expel any student who breaks the Institute's rules, or who, in the opinion of the Management, is guilty of misconduct prejudicial to the interests of the Institute, and its students.